The Trump administration's sweeping tariffs increased costs on U.S. families by an average of roughly $1,745, according to one recent estimate.

A U.S. portal opens Monday for businesses to claim refunds on $127 billion in tariffs the Supreme Court struck down in February.

Returns are devastating retailers. In 2024, it was estimated that returns amounted to over $685 billion in lost revenue in the U.S. alone. That’s not just a logistics problem; it’s a significant ...

January has become known as “Return-uary” with nearly $890 billion in products returned in 2024, highlighting a demand for efficient and sustainable return practices. While returns increase customer ...

In 2023, consumers returned retail purchases worth a substantial $743 billion—about 14.5% of all sales. Considering all the lost sales and expenses of transporting and handling products again, the ...

How well brands manage returns can make or break the customer experience. Smart returns platform Returnly released its first consumer behavior study on Wednesday, focusing on shoppers’ behaviors at ...

Bought a foundation shade that didn’t match or a skincare product your skin didn’t love? Ulta’s return policy is surprisingly flexible — even if you’ve used the product. Knowing the rules helps you ...

The federal government launched an online portal Monday for importers to claim refunds, months after the Supreme Court struck down certain tariffs imposed by the Trump administration.

The problem of omnichannel retail returns is one that must be addressed. Returns currently account for about 16.5% of overall retail sales, and the amount of merchandise returned as a percentage of ...

Returns are climbing, placing growing pressure on retailers to protect margins and recover lost value. Here’s how ecommerce businesses can process returns more efficiently and get inventory back on ...

Fashion retailer H&M started to charge customers for online product returns in September 2023. Citing a rise in delivery and processing costs, as well as growing consumer use of free returns, H&M ...

Bought something from Wayfair and it didn’t work out? You’re not alone. Whether your furniture didn’t fit the space or the color wasn’t quite right, understanding the Wayfair return policy can help ...