New AI specialists for IT, CRM, employee service teams, and security and risk extend governed, AI-driven execution at enterprise scale Unlike tasked-based AI tools and AI agents, ServiceNow AI ...

ServiceNow is handling 90% of its own employee IT requests autonomously, resolving cases 99% faster than human agents. On Thursday it announced the product technology it wants to use to do the same ...

ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today launched Autonomous Workforce, AI specialists that can execute jobs with the scope, authority, and governance required for ...

At its Knowledge 2026 event, ServiceNow unveiled an expanded Autonomous Workforce of AI specialists capable of completing entire business processes without human input, alongside Project Arc, a secure ...

ServiceNow's launch of Autonomous Workforce and EmployeeWorks marks a credible step from AI assistance to AI execution - with governance and repeatability at its core. Whether enterprises are ready to ...

What actually moves business forward varies by industry. Much like virtual receptionists, another example of digital labor, AI specialists “are not sentient, they never sleep. They don't go to the ...

ServiceNow has unveiled a major expansion of its Autonomous Workforce, introducing AI 'specialists' capable of completing entire business processes without human input across multiple functions. The ...

ServiceNow launched Autonomous Workforce, artificial intelligence specialists that can execute jobs, and introduced ServiceNow EmployeeWorks, which combines Moveworks' conversational AI and enterprise ...

ServiceNow's Knowledge 2026 announcements - an expanded AI Control Tower, a broader Autonomous Workforce and the debut of Autonomous Security & Risk - show how its recent acquisitions of Armis, Veza ...

AI agents across Google Gemini’s Enterprise platform and the ServiceNow AI Platform work as one autonomous chain across 5G networking, retail, and IT systems “Real customer value from agentic AI will ...