Microsoft Corp.’s Dynamics CRM (customer relationship management) product will become its third Live hosted service, following in the footsteps of its Windows Live and Office Live ...

Expedience today announced the launch of Expedience Software CRM Connect , a new solution designed to extend and enhance Microsoft Dynamics’ built-in document generation with advanced document ...

So, I have stumbled upon a rather strange issue lately and I am stumped as to what's going on. User A, with Windows 8.1 machine and Outlook 2013 (32-bit), install, using Dynamics CRM 2015 Plugin, ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Discover how CRM enhances customer interaction through principles, practices, and advanced tech, optimizing both business processes and customer satisfaction.

Microsoft is previewing the next major version of its Dynamics CRM (customer relationship management) software, code-named “Titan,” with a growing number of its partners in the run-up to the mid-2007 ...

Microsoft last week revealed some new details about Dynamics CRM 2016, emphasizing functionality designed to empower customer service agents. It will be released in both cloud and on-premises versions ...

The applications, Public Sector On-Demand Solutions Powered by Microsoft Dynamics CRM, are the latest fruits of the vendor's "xRM" strategy of using Dynamics CRM Online as a development platform for ...