Poly Introduces New Generative AI Texture Generator

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From Mono Repo to Poly Repo: The Secret to Scalable AI Development

Starting today, we're opening our Agentic Dialog Platform to every enterprise builder.Our dialog agents have resolved 1 billion+ customer conversations for clients like FedEx, Unicredit, PG&E, Marriott, Foot Locker, and many more.These aren't easy conversations. They solve problems like:> A patient booking medical transport who needs insurance verified on the spot.> A homeowner calling their utility company about a gas leak.> A cardholder figuring out why their must-have purchase was declined.St

What is Conversational AI? | IBM

Join Alan Ross, who led the record-breaking launch of Dynamics 365 Contact Center, for a fireside chat on the evolution of conversational AI. He’ll share how AI is reshaping customer service: → Building smarter, more humanlike AI agents in Dynamics 365 → Integrating new features like Model Context Protocol and Copilot for assisted service → Lessons from driving large-scale adoption and real business results Alan combines deep product experience with a practical view of what works and what’s next